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13.11.2018
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13.11.2018 The Transformation of the Tax Administrations with the Support of Sweden

The Swedish Embassy in Bosnia and Herzegovina will continue to support the tax administrations in BiH in the future to improve its work aiming to transform into modern, reliable and serviceable tax administrations through the project “Strengthening the Capacities of the Tax Administrations in BiH” in which the Tax Administration of the Republic of Srpska participates.

The above mentioned was highlighted at the meeting held in the director’s office in Banja Luka today between Director of the Tax Administration of the Republic of Srpska Zora Vidovic and Swedish Ambassador in BiH Anders Hagelberg and his coworkers.

At this meeting, interlocutors are exchanged information about how the project “Strengthening the Capacities of theTtax Administrations in BiH” implementation is going, on which members from all four tax administrations in BiH work together with experts from the Swedish Tax Agency, which is financed by the Swedish Embassy in BiH. Besides that, they spoke about the possibilities and challenges of the transformation and about capacity improvement of the Tax Administration of the Republic of Srpska, as well as possibilities of implementation of new ideas through this project with introduction of new areas into the project in the future.

Director Vidovic highlighted that she is encouraged by the achievement of the project realization and she expressed the expectation that its realization will be more efficient with the aim of taking the best practices from colleagues from the Swedish Tax Agency. She added that this is a very important project within the Tax Administration of the Republic of Srpska will adopt positive experiences from their colleagues from Sweden and on the base of that experiences they will improve  their work.

Otherwise, this Project will continue three and a half years i.e. until December 31, 2020, and its total value is 26,500,000 Swedish crowns (BAM 5, 4 million) and is financed by the Swedish Agency for International Development – SIDA. During 2015, experts from Swedish Tax Agency are, with the employees from all four tax administrations, identified key areas that are common for all four administrations in BiH and in which the improvement would like to be achieved. In that period, three priority areas have been identified on which specialized teams from Swedish Tax Agency and tax administrations in BiH will work separately, and those areas are:

  • Change of Mindset of the Employees in the Tax Administration
  • Taxpayer Service
  • Compliance Risk Management

In the area of Change of Mindset of the Employees in the Tax Administrations the improvement would like to be achieved in creation of trust between tax administration and taxpayer, as well as behavioral change of tax officers and strengthening of internal communication.  When it comes to Taxpayer Service, the main aim of this area within the Project is improvement of communication with taxpayers through strategy services development with improvement of “Call Centre” function, implementation of prefilling possibilities of tax returns, i.e. „Prefilling” and similar. In the third priority area related to risk analysis, the improvement would like to be achieved in models with risks management in order to properly select taxpayers who don’t fulfill their liabilities on time, i.e. in the legally prescribed deadlines.

3.10.2018 RSTA will Adopt Best Practices for Software Asset Management

Zora Vidovic, director of the Tax Administration of the Republic of Srpska, and representatives of the Crayon Group Norway, signed today in Banja Luka the Memorandum of Understanding aimed at cooperation on development and implementation of practices for Software Asset Management.

Namely, "Crayon Group", a global leader in field of Cloud Technologies and Software Asset Management, has launched together with the Microsoft Company the Software Asset Management Technologies Adoption Initiative, entitled "Sam-iQ", to enable business and economic improvements for the Republic of Srpska. An integral part of this initiative will be training in the field of Software Asset Management lead by Crayon Group. These trainings will be supported by "Microsoft" and will enable the Tax Administration of the Republic of Srpska to adopt and implement Software Asset Management industry practice and best tools in order to improve the overall legalization of software intellectual property rights, concurrency of economy within the private sector and RSTA’s operational efficiency.

Following the signing of the Memorandum, director Vidović pointed out that this cooperation with the “Crayon Group" company was important and that it was initiated at the request of the company’s representatives. She added that within this cooperation, a certain number of employees of the Tax Administration of the Republika Srpska shall undergo training in the field of software asset management to ensure the mastering of necessary tools. She said that the training to be undertaken under this Memorandum by several RSTA officials will be free of charge and will provide the said officials with new area specific knowledge, which would futher improve their work aimed at continuing the fight against grey economy in the RS.

25.9.2018 Vidovic: Importance of the Project with Swedish Tax Agency

Zora Vidovic, director of the Tax Administration of the Republic of Srpska, participated yesterday in panel discussion in Sarajevo organized by Swedish Tax Agency, within the project “Strengthening Capacities of Tax Administrations in BiH”, in which all four tax administrations in BiH participated.

Beside director Vidovic, directors of other three tax administrations in BiH and deputy director of Swedish Tax Agency with his coworkers as well as Swedish ambassador in BiH with his coworkers were present in the panel. Also, members of team for change of mindset of employees and team for taxpayers services from all four tax administrations in BiH, that directly work in realization of this project together with experts of Swedish Tax Agency in these area,  were present in workshops the previous day as well as in the panel discussion.    

Within the workshops and the panel, several presentations took place in which Swedish Tax Agency representatives presented the ways of how they did transformation from fully repressive into service oriented Tax Administration toward taxpayers.  Also, team representatives from tax administrations in BiH presented implemented activities so far, as well as plans for the next period.

During her speech in the panel, director Vidovic pointed out that this is a very important project by which the Tax Administration of the Republic of Srpska will adopt positive experiences from Swedish colleagues and on the basis of that experiences will improve its work, with the aim of transformation into modern, reliable and service oriented tax administration.  She emphasized that members of teams from the Tax Administration of the Republic of Srpska that has been working on this project have her absolute support but the support of all Tax Administration management as well as line Ministry of Finance of the Republic of Srpska whose representative was also present on this panel.  

Vidovic emphasized that she was encouraged by the realization of the project so far and she expressed the expectation that it would be even more effective in the coming period, with the aim of taking the best practices from Swedish Tax Agency colleagues.



8.8.2018 „Info Days“ about New Tax Regulations

Chamber of Commerce and Industry of the Republic of Srpska in cooperation with the Ministry of Finance, the Ministry of Labor and Veterans and the Tax Administration of the Republic of Srpska opened “Info Days”, i.e. seminars for taxpayers relating to the topic of amendment of the legislative framework in the area of labor, tax on income, definition and calculation of salary.

Thus, on Tuesday, August 7th, at the premises of the Chamber of Commerce of the Republic of Srpska in Banja Luka, the first of a series of several seminars was held, bringing together a large number of interested taxpayers, who were interested in applying these information in practice.

This important seminar was held today in the hall of the Regional Chamber of Commerce in Bijeljina, while tomorrow is planned for Trebinje. Also, the seminar will be held in Istočno Sarajevo on Friday, August 10th,, and again on August 14th in Banja Luka, because of the great interest of the entrepreneurs, while "Info Day" on this topic will be held on August 15th in Prijedor. All these seminars, in the mentioned cities, start at 10 am.

We remind that the National Assembly of the Republic of Srpska at the beginning of last month adopted a set of laws, which amendments and additions result in an increase in the salaries of all employees in the Republic of Srpska.

4.5.2018 Director Vidovic Participated in the Panel under JEF 2018

Zora Vidovic, director of the Tax Administration of the Republic of Srpska, participated today in the panel “Fight Against Gray Economy-Importance of Non-Cash Payments”, under two days “Jahorina Economic Forum 2018”, that has been opened today in the hotel Termag in Jahorina.

Participants of the panel, among them directors of the tax administrations in BiH, representatives of Mastercard Office of Serbia Government for fight against gray economy, and Council of Foreign Investors, spoke about efforts that tax administrations in BiH make to reduce volume of gray economy in BiH, steps that already has been taken about that as well as results but assessments of gray economy volume in BiH.  

Director Vidovic emphasized that the Tax Administration of the Republic of Srpska previously has taken big steps in the fight against gray economy that has been showed by the achieved results, and after all by record collection of public revenues of the Republic of Srpska. She announced that the Tax Administration of the Republic of Srpska will continue the fight against gray economy that has been present in almost all countries in the world. As she stated, the gray economy is the most present in failure to issue a fiscal bill, transfer between related persons, and unregistering of employees. She added, that the increase of non-cash payment would take to the reduction of the gray economy as well as education of population, from the youngest to the eldest, in order they would realize importance of taxation and the benefits that come from that.

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iota Tax Administration of the Republic of Srpska was accepted as a full member of the Intra-European Organization of Tax Administrations (IOTA) at the 8th IOTA General Assembly, held June 14-16, 2004 in Prague. www.iota-tax.org

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